J&K BankChairman and Managing Director (CMD) Rajesh Kumar Chhibber paid a visit toPoonch and inspected various Business Units (BUs) of the district to reviewtheir performance regarding efficient delivery of customer service.

During interaction with staff, the Chairman sensitized the staffabout the importance of efficient customer services and the requisite diligencewhile dealing with the clients from varied backgrounds. He also sought feedbackfrom the staff for better delivery of the services.

CMD had meeting with Rahul Yadav (IAS) Deputy Commissioner, Poonchanddiscussed various issues concerning the local people. CMD assured DeputyCommissioner that bank will provide banking facility to unbanked areas, particularlycloser LOC.

Later, addressing a joint gathering of entire staff of PoonchDistrict and valuable clients of the district, the CMD issued on-spotdirections for resolution of various customer queries besides obtainingvaluable feedback enabling the bank to continue dispense its top-end bankingservices.

Replying to the queries of the clients, the CMD assured that thebank is in the process of expanding its services network into the unbanked andremote areas of J&K including that of Rajouri and Poonch districts.

“Financial Inclusion, being an effective tool and a conduit forushering in socio-economic development, forms one of the foundations of thebank’s engagement with rural and far-off places.”

The CMD informed the stakeholders of a robust performance expectedin the near-term and asserted that the bank continues to remain on the path ofprogress.

The CMD paid a visit to and interacted with the staff at ZonalOffice Jammu (West) Rajouri, BU ChowkiChowra, BU Sunderbani, BU Loharakote, BUBhambla and BU Balshama during the visit.

Notably no CMD has visited the border townfor the last more than three decades.